RETURNS / REFUNDS

Our policy lasts 7 days. To be eligible for a return, your item must be unused and in the same condition that you received it. The bracelet must not be sized. It must also be in the original packaging. If the watch cannot be sold as new to someone else, then a return is not possible.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email and process your refund. We do not refund the shipping as that money is already spent. *There will be a $20 fee on watch refunds, because the payment processing companies no longer refund the fees to us when we issue refunds to customers.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@ravenwatches.com and follow the shipping instructions below.

Shipping

To return your product, Please include a note inside the box with your name, email, order number, and a description of the problem or reason for the return.

Ship to this address below:

Steve Laughlin
Raven Watches
7360 W. 162nd. St. 
Suite 102
Stilwell, KS 66085
USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

CONTACT US

Contact us with any questions or issues you may be having with your watch...

  • ADDRESS:
    Raven Watches LLC
    7360 W. 162nd. St.
    Suite 102
    Stilwell, KS 66085

Opening Hours

Mon - Fri : 9am - 4pm

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